Cenník poplatkov

This Fee Schedule is drawn up in English, and the English text is the only authentic version. A Bulgarian translation is provided for convenience; in the event of any discrepancy, the English text prevails. Neither that translation nor any other, including an automatic translation by your browser, has legal effect of its own. This does not derogate from any mandatory rule of law on the language in which information must be provided to you.

Ostany

Version: 1.2

Date of publication: [date]

Effective date: [date]

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This Fee Schedule forms an integral part of the Host Terms (Article 2(3) and Article 21(2) thereof) and is amended in accordance with Article 53 thereof, on notice of at least 30 days in advance.

This Fee Schedule governs the Commission payable by the Host. The Platform charges Guests no service fee: the price displayed to the Guest is the price the Guest pays through the Platform.

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1. Commission

1.1. Amount

Service

Amount

Intermediation Commission

14 % of the base defined in section 1.2, excluding value added tax. VAT is charged on the Commission at the standard rate applicable in the country where the Property is located, for example, for Properties in the Republic of Bulgaria: 20 % (total charge 16.8 % including VAT); for Properties in the Hellenic Republic: 24 % (total charge 17.36 % including VAT). For Properties in any other country the standard VAT (or equivalent GST) rate of that country applies; the exact rate and the resulting total charge are shown to the Host in the price step of the Listing before publication.

The Commission is the sole remuneration of the Platform payable by the Host in respect of a Booking, other than the paid promotion under section 3 of this Fee Schedule which you have voluntarily requested. There is no fee for registration, for creating or maintaining a Listing, for deactivating a Listing or for terminating the contract.

1.2. Calculation base

The Commission is calculated on the sum of:

1. the accommodation price for the entire stay; and

2. all mandatory fees set by the Host: for cleaning, for an extra guest, for a pet and the like.

The following are not included in the base and no Commission is charged on them:

1. the tourist tax under the Bulgarian Local Taxes and Fees Act (Zakon za mestnite danatsi i taksi, "LTFA") (for properties in the Republic of Bulgaria), which the Host owes and which the Platform does not collect, charge, declare or remit (Article 28(3) of the Host Terms);

2. Τέλος Ανθεκτικότητας στην Κλιματική Κρίση (Τ.Α.Κ.Κ. / Telos Anthektikotitas stin Klimatiki Krisi), the Greek climate crisis resilience levy (for properties in the Hellenic Republic), which the Host collects and remits;

3. any other tax or charge collected by the Host for the account of a public authority;

4. amounts refunded to the Guest.

Items 1 to 3 cover these taxes and charges as such; the Platform never receives them. If the Host chooses to include an amount for any of them in the accommodation price it sets, rather than collecting it from the Guest on site, that amount is part of the accommodation price, is included in the base, and the Commission is charged on it.

1.3. When the Commission becomes due

(1) The Commission becomes due upon conclusion of the Booking.

(2) It is deducted from the Payout in accordance with Article 24 of the Host Terms.

(3) Where a cancellation results in the Guest being refunded the entire price, no Commission is due, and any Commission already deducted is refunded to the Host.

(4) Where a refund is partial, the Commission is recalculated on the amount actually retained by the Host.

1.4. Value added tax

The Commission is consideration for an intermediation service relating to accommodation in a specific Property. Such services are connected with immovable property, and the place of supply, and therefore the applicable VAT rate, is determined by the country where the Property is located (Article 21(4)(1) of the Bulgarian Value Added Tax Act (Zakon za danak varhu dobavenata stoynost, "VATA"); Article 47 of Directive 2006/112/EC):

Location of the Property	Place of supply	VAT charged on the Commission
Republic of Bulgaria	Bulgaria: Article 21(4)(1) VATA	20 % (total charge 14 % + 2.8 % VAT = 16.8 % of the base)
Hellenic Republic	Greece: Article 47 of Directive 2006/112/EC and the Greek VAT Code (Law 2859/2000)	24 % (total charge 14 % + 3.36 % VAT = 17.36 % of the base)
Any other country	The country where the Property is located: Article 47 of Directive 2006/112/EC for EU Member States; the corresponding national rule elsewhere	The standard VAT (or equivalent GST) rate of that country, as in force on the day of the Booking; where the country levies no VAT-type tax, no VAT is added and the total charge is 14 %. The applicable rate and total charge are displayed in the price step of the Listing.

The amounts stated in sections 1.1 and 3 are exclusive of VAT, unless expressly stated otherwise. VAT is charged on the Commission at the rate of the country where the Property is located (Commission × r). The Platform issues an invoice or another tax document for each Commission charged, available in the Host's account.

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2. Guest Service Fee

(1) The Platform charges the Guest no service fee. The price displayed to the Guest, as early as in the search results, is the price the Guest pays through the Platform; no platform charge is added on top of it at any step of the Booking; a tourist tax that the Host collects on site is shown separately (paragraph 2).

(2) The Platform does not collect the tourist tax or the other taxes and charges under section 1.2. Where the Host collects the tourist tax under the LTFA from the Guest on site, the Host states its rate per person per night in the Listing, and the Platform displays that rate next to the price and, before the Guest confirms the Booking, shows the Guest the amount of the tax for the Booking and the total for the stay including it, split into the amount paid through the Platform and the amount paid to the Host on site; the amount of the tax is not paid through the Platform and no Commission is charged on it. Where the Host collects another tax or charge under section 1.2 from the Guest on site, it is not part of the displayed price and the Host must indicate this on the Listing. Where the Host has included an amount for the tourist tax or for another tax or charge under section 1.2 in the accommodation price it sets, that amount is part of that price and of the base under section 1.2, and the Commission is charged on it; for the tourist tax under the LTFA, the Platform shows the Guest, before the Booking is confirmed, the amount that the price includes.

(3) For Bookings concluded before the effective date of this version of the Fee Schedule, any Guest Service Fee charged under the previously applicable version remains governed by that version, including its refund rules under Article 17 of the Guest Terms.

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3. Paid promotion

(1) The Platform offers an optional paid service for more prominent positioning of the Listing.

Service	Amount
Promoted position in search results	3 % additional Commission on the base defined in section 1.2, but not more than EUR 30 per booking, for bookings generated through a promoted position
Promotion in the newsletter	EUR 50 per week

Promotion secures priority positioning in search results for the selected period and for the selected dates, while preserving the requirement that the Listing match the Guest's search. Promotion does not guarantee any particular position or number of bookings.

(2) Promoted positions are clearly and prominently identified as such when displayed to Guests.

(3) Outside the expressly identified promoted positions, direct or indirect remuneration does not influence ranking. The amount of the Commission under section 1.1 does not influence ranking.

(4) Paid promotion may be discontinued by the Host at any time; bookings already generated through it are charged in accordance with section 3(1).

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4. Other amounts payable by the Host

The following amounts constitute reimbursement of costs actually incurred, or contractual liquidated damages, and do not constitute remuneration for the intermediation service. The grounds on which they are payable are set out in the Host Terms.

Ground	Amount	Provision
Liquidated damages for cancellation by the Host without a valid reason	20 % of the price of the cancelled Booking, but not more than EUR 200. For Bookings with a value below EUR 100 no liquidated damages are due; the measures under Article 41 apply	Article 33(3)
Covering the price difference on relocation of the Guest	Up to 20 % of the accommodation price under the cancelled Booking, but not more than EUR 200	Article 33(4) and Article 35
Amounts refunded to the Guest where a Booking Issue report is upheld	As determined by the decision under Article 35	Article 26(1)(2)
Fee on a disputed payment transaction (chargeback)	The actual amount of the disputed transaction + the card scheme fee in the actual amount charged by Mollie, documented in your account, except where the chargeback is attributable to an act or omission of the Platform	Article 27
Amounts paid out in error	The actual amount	Article 26(1)(5)

The disputed amount and the fee under the row "Fee on a disputed payment transaction (chargeback)" are not payable by the Host where the chargeback is attributable to an act or omission of the Platform (Article 27(3) of the Host Terms).

All amounts under this section are collected in accordance with Article 26 of the Host Terms, upon prior or simultaneous written notice, stating the ground and the amount, and with a right of challenge under Article 45.

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5. Currency and payment costs

(1) All amounts are calculated and payable in euro (EUR).

(2) Until 8 August 2026, amounts are displayed simultaneously in euro and in leva at the official fixed rate of 1 EUR = 1.95583 BGN.

(3) Payment processing and the allocation of funds are carried out by Mollie B.V. Mollie's fees relating to the acceptance of the payment are governed by the relationship between the Host and Mollie under the Mollie terms accepted by the Host.

(4) If the Payout is made in a currency other than euro, the Host's bank may charge a conversion fee, for which the Platform is not responsible.

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6. Amendment of the Fee Schedule

(1) This Fee Schedule is amended in accordance with Article 53 of the Host Terms, on notice given on a durable medium at least 30 days before entry into force.

(2) During the notice period, the Host is entitled to terminate the contract without penalty.

(3) An amendment does not apply to Bookings already confirmed; for those, the Fee Schedule in force at the time of booking continues to apply.

(4) An amendment introduced without observing the period referred to in paragraph 1 is null and void (Article 3(3) of Regulation (EU) 2019/1150).

(5) Archive of previous versions: [link].

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7. Summary

Item	Fee
Guest Service Fee	0: the Platform charges Guests no service fee
Host registration fee	0
Fee for publishing or maintaining a Listing	0
Subscription fee	0
Commission on a completed booking	14 % excluding VAT, plus VAT on the Commission at the standard rate of the country where the Property is located (e.g. Bulgaria: 20 % → 16.8 % total; Greece: 24 % → 17.36 % total; other countries: that country's standard rate, shown in the Listing's price step), of the accommodation price and the mandatory fees set by the Host (section 1.2); the Platform does not collect the tourist tax or equivalent levies
Paid promotion	Optional, 3 % additional, but not more than EUR 30 per booking